24-hour In-House Service Solutions Center & Technicians
With over 30 technicians, 7 service centers, and a 24/7 in-house Service Solutions Center, Bulldog is dedicated to keeping your machines working property. Our priority is preventative maintenance, and we are dedicated to ensuring your machines are working perfectly, and staying that way.
HERE'S WHAT WE HAVE TO OFFER:
24/7 SERVICE SOLUTIONS CALL CENTER
Bulldog Gaming’s in-house Service Solutions Call Center is open 24 hours a day, 365 days a year. Our highly trained team of professionals are always available to help. The 24-hour service phone line is manned strictly by Bulldog team members – not an outside service.
24/7 SERVICE SOLUTIONS CALL CENTER
SUPPORT CENTERS
We have seven Georgia support centers and 30+ technicians to ensure speedy response times and a 92% first fix rate. Our support centers are located in Atlanta, Blue Ridge, Savannah, Macon, Augusta, Valdosta and Columbus.
SUPPORT CENTERS
COLLECTION AND TREASURY SERVICES
Bulldog Gaming has an in-house cash collection and treasury service, equipped with a locked cassette system. Our cash processor counts the actual cash and reconciles with our route management system so there is zero variance. We will send weekly revenue reports to you that detail weekly flow funds.
COLLECTION AND TREASURY SERVICES
WE TAKE CARE OF OUR EQUIPMENT:
We also provide our partners with a Preventative Maintenance program, that is completely free of charge to you. We will visit your location every 30 days to check in on the following:
Routine Maintenance Checks.
Comprehensive cleaning and disinfecting of all machines.
Application of a shine agent to give your machines that “new” look.
