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SERVICE AND SUPPORT

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24-hour In-House Service Solutions Center & Technicians

With over 30 technicians, 7 service centers, and a 24/7 in-house Service Solutions Center, Bulldog is dedicated to keeping your machines working property. Our priority is preventative maintenance, and we are dedicated to ensuring your machines are working perfectly, and staying that way.

   

HERE'S WHAT WE HAVE TO OFFER:

   

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24/7 SERVICE SOLUTIONS CALL CENTER

Bulldog Gaming’s in-house Service Solutions Call Center is open 24 hours a day, 365 days a year. Our highly trained team of professionals are always available to help. The 24-hour service phone line is manned strictly by Bulldog team members – not an outside service.

24/7 SERVICE SOLUTIONS CALL CENTER

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SUPPORT CENTERS

We have seven Georgia support centers and 30+ technicians to ensure speedy response times and a 92% first fix rate. Our support centers are located in Atlanta, Blue Ridge, Savannah, Macon, Augusta, Valdosta and Columbus.

SUPPORT CENTERS

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COLLECTION AND TREASURY SERVICES
Bulldog Gaming has an in-house cash collection and treasury service, equipped with a locked cassette system. Our cash processor counts the actual cash and reconciles with our route management system so there is zero variance. We will send weekly revenue reports to you that detail weekly flow funds.

COLLECTION AND TREASURY SERVICES

   

   

WE TAKE CARE OF OUR EQUIPMENT:

   

We also provide our partners with a Preventative Maintenance program, that is completely free of charge to you. We will visit your location every 30 days to check in on the following:

  • Routine Maintenance Checks.
  • Comprehensive cleaning and disinfecting of all machines.
  • Application of a shine agent to give your machines that “new” look.

   

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WANT TO LEARN MORE?

Contact us or your Account Manager today!

LOOKING FOR MORE?

VIEW OUR

ADDITIONAL RESOURCES

WANT TO LEARN MORE?

Contact us or your Account Manager today!

LOOKING FOR MORE?

VIEW OUR

ADDITIONAL RESOURCES